1. Scope
This Policy explains how Cryptovelix processes personal data when you use the website and account features.
2. Data we process
- Account data: email, name, phone (if provided), password hash.
- KYC materials you upload (documents / selfie) for verification.
- Transactional data: balances, ledger, trades, deposit/withdraw requests.
- Technical data: IP address, device/browser signals, cookies needed for session, language, and security.
- Support correspondence (e.g. Telegram / phone).
3. Purposes
We process data to provide the Service, secure accounts, process requests, prevent fraud, comply with legal obligations, and improve reliability of the product.
4. Legal bases
Depending on jurisdiction, processing may be based on contract performance, legitimate interests (security, abuse prevention), consent (where required), and legal obligations.
5. Sharing
We do not sell personal data. Data may be shared with infrastructure providers (hosting, email/Telegram delivery) under confidentiality, and with competent authorities when legally required. Public market data providers supply quotes, not your private account profile.
6. Retention
Account and transaction records are kept while the account is active and for a reasonable period afterward for security, disputes, and legal retention. KYC files are retained as needed for verification and compliance, then deleted or minimized when no longer required.
7. Security
We apply access controls, hashed passwords, CSRF protection on forms, and operational safeguards. No method of transmission or storage is perfectly secure; please use a strong unique password.
8. Cookies
We use essential cookies for login session, language preference, and basic product functions (e.g. promo timer). Disabling essential cookies may break the Service.
9. Your rights
Subject to applicable law, you may request access, correction, or deletion of personal data, and withdraw consent where processing is consent-based. Contact support to submit a request. Some data must be retained for legal or security reasons.
10. International transfers
Servers or vendors may be located in different countries. We take reasonable steps so that transfers remain protected consistent with this Policy.
11. Children
The Service is not intended for individuals under the age of 18 (or higher age of majority in your jurisdiction).
12. Changes
We may update this Policy. The “Last updated” date will change when we publish revisions.
13. Contact
Privacy / support: @Bibyt_Official · +380759207295